Mk6 Privacy Policy – How We Protect Your Data
User privacy is a top priority at mk6. This document clearly explains what information we collect, how we use it, how it is protected, and your rights as a user of our platform in Malaysia.
Last updated: 2026. This policy applies to all mk6 users in Malaysia.
Information We Collect from Users
1.1 Account and Identity Information
When you register an mk6 account, we collect basic personal information such as full name, email address, phone number, date of birth, and identity verification (KYC) data required for compliance purposes. This information is used to verify your identity, manage your account, and ensure transaction security.
We may also request a copy of your identification documents during required verification processes before processing certain withdrawals or if there is unusual activity on your account.
1.2 Device Information and Browsing Activity
When you access the mk6 platform via browser or app, we automatically collect certain technical information including device type, operating system, browser type, IP address, pages visited, access time, and actions taken within the platform. This data helps us identify technical issues, improve platform performance, and detect suspicious activity.
1.3 Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (RM), mk6 collects relevant payment details such as bank account name, account number (required for withdrawals), and transaction records. mk6 does not store full card numbers or sensitive payment data directly; all transactions are handled through secure, encrypted payment channels.
How Your Information Is Used
2.1 Purpose of Data Use
Mk6 uses the collected information for the following purposes:
- Managing and operating user accounts, including login processes, account security, and identity verification.
- Processing deposits and withdrawals in MYR via local payment methods available on the platform.
- Providing customer support and responding to user inquiries.
- Sending important notifications related to your account, transactions, and platform updates via email or in-app messages.
- Identify, investigate, and prevent fraud, money laundering, or any misuse of the platform that violates our terms of service.
- Complying with applicable laws and regulations in Malaysia.
Use of Cookies and Activity Tracking
3.1 What Cookies Are and How We Use Them
Cookies are small text files stored on your device when you visit the mk6 platform. We use cookies for several purposes: to maintain your login session so you don’t have to sign in repeatedly, remember your language and settings preferences, and analyze aggregate platform usage patterns to improve our service.
Analytical cookies help us understand which platform features are most used and where users experience difficulties. This information is used internally to improve user experience.
3.2 Managing Cookie Settings
You can manage or delete cookies anytime via your browser settings. However, disabling all cookies may affect certain mk6 platform features like staying logged in or saved language preferences. We recommend allowing session cookies for a smoother platform experience.
Data Storage, Security, and Sharing
4.1 Data Storage and Protection
Mk6 stores user data on secure servers protected by appropriate technical security measures, including data encryption during transmission and storage. Access to users’ personal data is limited to authorized staff who need it to perform their duties, and they are bound by strict confidentiality obligations.
User data is retained for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law. Afterwards, data will be securely deleted or anonymized.
4.2 Sharing Information with Third Parties
Mk6 does not sell, lease, or disclose users’ personal information to third parties for marketing purposes. However, we may share necessary information with:
- Payment providers and transaction processors help manage deposits and withdrawals in MYR — sharing only the minimum necessary information.
- Technical service providers and platform partners who support mk6 operations, bound by confidentiality agreements.
- Government authorities or law enforcement agencies in Malaysia when required by law, court order, or to comply with official investigations.
Your Rights and How to Contact Us
5.1 User Rights Regarding Personal Data
As a mk6 platform user in Malaysia, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request corrections. You can update parts of your profile directly through your account settings.
- Right to Deletion: In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations to retain specific records.
- Right to Object: You have the right to object to the processing of your data for certain purposes, including marketing communications where applicable.
5.2 Policy Changes and How to Contact Support
Mk6 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the services we offer. Significant changes will be communicated to users via notices on the platform or registered email. It is the user’s responsibility to review this page regularly.
For any inquiries, requests, or concerns about your data privacy, you can contact the mk6 support team at:
- Support email: [email protected] (displayed as plain text)
- Live chat available within the platform after logging in to mk6 account you.
- Sections FAQ We provide answers to common privacy and account security questions.
Questions about Your Privacy at mk6?
Contact our support team or check the FAQ section for more information. You can also log in to manage your account and privacy settings directly.